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Bussiness e mail keeps crashing losers all e mails and then asks for password why is this?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by christ1

nicholarobinson
nicholarobinson
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two times this year now thunderbird has crashed and we have lost all our e mails once we put the password in. then it keeps asking to re enter the password even though it is the right password. How can we stop this crashing again? and why dose it keep asking for the password again?

two times this year now thunderbird has crashed and we have lost all our e mails once we put the password in. then it keeps asking to re enter the password even though it is the right password. How can we stop this crashing again? and why dose it keep asking for the password again?

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christ1
christ1
  • Top 25 Contributor
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How can we stop this crashing again?

Since you provide no further information about 'this crashing' there is no way to suggest anything.

why dose it keep asking for the password again?

See https://support.mozilla.org/kb/cannot-receive-messages