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Can't send e-mail message

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Tonnes

Henkp
Henkp
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Thunderbird will not send e-mail messages anymore sinds three days. It happens suddenly without any changes made to the settings. I have verified all settings with my INternet services provider, including the port assignment for both sending and receiving e-mails and all settings are correct. Receiving of e-mails is working well. My desktop is running Windows 10.

Any suggestions how to resolve this issue?

Thanks in advance, Henk Pichel

Thunderbird will not send e-mail messages anymore sinds three days. It happens suddenly without any changes made to the settings. I have verified all settings with my INternet services provider, including the port assignment for both sending and receiving e-mails and all settings are correct. Receiving of e-mails is working well. My desktop is running Windows 10. Any suggestions how to resolve this issue? Thanks in advance, Henk Pichel

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Thunderbird will not send e-mail messages anymore sinds three days.

Is there any error message?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Tonnes
Tonnes
  • Locale Leader
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Additionally, you could just check what has changed (automatically) on your system lately. See the note about firewall and software updates in the Cannot send messages article - they are a common cause.

Don’t forget to check the status of your email service, e.g. here. Thunderbird does not change settings by itself.