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'Video DownloadHelper' generates stutters, clicks, crackles in downloaded file - Help!

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  • 2 have this problem
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  • Last reply by FredMcD

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I have been downloading content from a video stream and the resulting downloaded video crackles, stutters and intermittently skips a half second regularly. I have tried the download from another computer and have the same result. Can anyone help me? It makes the video difficult to watch at present.

Thanks in advance Mark

I have been downloading content from a video stream and the resulting downloaded video crackles, stutters and intermittently skips a half second regularly. I have tried the download from another computer and have the same result. Can anyone help me? It makes the video difficult to watch at present. Thanks in advance Mark

All Replies (2)

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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.161

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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There are several add-ons with that name. Please provide a link to its page.

You should also contact its support.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.