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firefox crashes when checking 'run this program as administrator' on windows 10

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by tfaron

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On Windows 10 Enterprise (x64), I currently have Firefox 59.0 (64-bit) installed but had issues on 57.0.4 as well.

for Firefox.exe i right-click and on 'Compatibility' tab I set 'Run this program as an administrator' When I start Firefox the browser loads (to some extent), allows me to enter a URL but doesn't navigate anywhere... I also cannot close the browser and i need to kill the application. I can also expose the options menu but any selection i select nothing happens so it's like the application is crashed

If i run without 'Run this program as an administrator' everything works fine ..

I need to run as administrator in order to perform gui automation

On Windows 10 Enterprise (x64), I currently have Firefox 59.0 (64-bit) installed but had issues on 57.0.4 as well. for Firefox.exe i right-click and on 'Compatibility' tab I set 'Run this program as an administrator' When I start Firefox the browser loads (to some extent), allows me to enter a URL but doesn't navigate anywhere... I also cannot close the browser and i need to kill the application. I can also expose the options menu but any selection i select nothing happens so it's like the application is crashed If i run without 'Run this program as an administrator' everything works fine .. I need to run as administrator in order to perform gui automation

All Replies (5)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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When i do this I see "No crash reports have been submitted" ... I have opened the browser with or without run as administrator selected.

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I called for more help.

tfaron said

I need to run as administrator in order to perform gui automation

This needs administrator access? Can that be disabled?

gui automation search https://www.bing.com/search?q=gui%20automation&pc=MOZI&form=MOZSBR

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The way we kick off our automation, it's done remotely, using something similar to psExec and it's done as the administrator user

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Some progress or at least some findings.. I am logged into Windows 10 as the Administrator... If i login with under a different local administrator I am able to run Firefox with the run as administrator checkbox