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Get stuck in a loop if mail server is down

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  • Last reply by jMac

jMac
jMac
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I think there is a problem that causes TB to get stuck in a loop when the mail server is down. First it comes up with the message "sending of username to ... did not succeed." Then after pressing OK, you get "Login ... failed" and Retry, Enter new PW, and Cancel buttons. Retry just gets you back to the same problem. Cancel doesn't work - it just takes you back to the same screen. You have to End Task in Task Manager to get out.

I think there is a problem that causes TB to get stuck in a loop when the mail server is down. First it comes up with the message "sending of username to ... did not succeed." Then after pressing OK, you get "Login ... failed" and Retry, Enter new PW, and Cancel buttons. Retry just gets you back to the same problem. Cancel doesn't work - it just takes you back to the same screen. You have to End Task in Task Manager to get out.

Chosen solution

you have to cancel once for each account on the server.

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Matt
Matt
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Chosen Solution

you have to cancel once for each account on the server.

jMac
jMac Question owner
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Matt said

you have to cancel once for each account on the server.

Thanks, I didn't think about that. The mail server is back up now, so I'll remember that for next time.