Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gmail two factor issue

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by christ1

user1481198
user1481198
more options

I just enabled two factor authentication in my two Gmail accounts. I created the App passwords (one for every account) to use Gmail with Thunderbird, so now I can download messages, but I can't sent out, Thunderbird asks for a new password, the first one account is ok, the second one not. What can I do?

I just enabled two factor authentication in my two Gmail accounts. I created the App passwords (one for every account) to use Gmail with Thunderbird, so now I can download messages, but I can't sent out, Thunderbird asks for a new password, the first one account is ok, the second one not. What can I do?

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
more options

Can you send using one account, but not the other?

Check to see whether a user name is set in the Outgoing Server (SMTP) settings, which may only be one for your setup. If so, copy that entry (i.e. create an additional and almost identical SMTP server entry) to use the 2nd account’s user name at the bottom of the left pane in Account Settings, then select that server for the affected 2nd account at the bottom of the right pane when the account name is highlighted on the left.

Also see the Manual Account Configuration , Sending and Receiving Messages on Thunderbird and Cannot send messages support articles.

christ1
christ1
  • Top 25 Contributor
more options
I just enabled two factor authentication in my two Gmail accounts.

What is the account type - POP or IMAP?

I can't sent out, Thunderbird asks for a new password

What is the exact error message?

Note, the app password is for both, the sending, and receiving server.