Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox keeps retrograding update 59.0.2

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

buchster257
buchster257
more options

I have attempted to update firefox from 59.0.1 (64bit) to 59.0.2 at least 3 times. The update appears to install successfully. The next time I boot up my pc (Lenovo ideacentre Q190 with windows 8) I see the same popup asking me to update to 59.0.2. Every time I update I go to "help" on the menu bar and click on "about firefox" where it says I am up to date (59.0.2). the next reboot it says 59.0.1 Other than this bug? firefox seems to work fine.

what's up with that?

I have attempted to update firefox from 59.0.1 (64bit) to 59.0.2 at least 3 times. The update appears to install successfully. The next time I boot up my pc (Lenovo ideacentre Q190 with windows 8) I see the same popup asking me to update to 59.0.2. Every time I update I go to "help" on the menu bar and click on "about firefox" where it says I am up to date (59.0.2). the next reboot it says 59.0.1 Other than this bug? firefox seems to work fine. what's up with that?

Chosen solution

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Read this answer in context 👍 1

All Replies (4)

Shadow110
Shadow110
more options

HI, please always :

You can try a reinstall over top : Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please update your Flash 27 Flash Player Version: 29.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

buchster257
buchster257 Question owner
more options

I tried pkshadow's advice and then rebooted. It still says 59.0.2. So far so good.

Thanks

Shadow110
Shadow110
more options

buchster257 said

I tried pkshadow's advice and then rebooted. It still says 59.0.2. So far so good. Thanks

Welcome, I have had the issue myself at times and have had to do it several updates until it finally did it it self. As cor-el mentioned security software can stop a update so keep it updated.

So if this fixed the Issue Please Mark the Answer that worked as the Solution so other may find it. Thanks.