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Live chat with Apple helpdesk timed out.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by RonAllan

RonAllan
RonAllan
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The chat was disconnected, no error message I could interact with, just a comment that the time-out had something to do with security. This happed twice. After starting from scratch onj both occasions to re-establish the cha, I eventually had to give up.

The chat was disconnected, no error message I could interact with, just a comment that the time-out had something to do with security. This happed twice. After starting from scratch onj both occasions to re-establish the cha, I eventually had to give up.

All Replies (2)

Happy112
Happy112
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Hi,

I don't think that this is down to Firefox, please see :

https://discussions.apple.com/thread/8281887

And also :

https://discussions.apple.com/thread/8281783

If this still hasn't been resolved for you, you could post a new question
there ......

RonAllan
RonAllan Question owner
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Thanks for your comment, seems to me that big corporations don't seem to be good at interacting with individual users.