We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird takes several minutes to open

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

more options

Clicking on Thunderbird with no other apps running means a several minute wait for it to open. Once open, it runs at normal speed -- it's just that first open that takes so long. Any help or suggestions would be appreciated.

Clicking on Thunderbird with no other apps running means a several minute wait for it to open. Once open, it runs at normal speed -- it's just that first open that takes so long. Any help or suggestions would be appreciated.

All Replies (1)

more options

If the UI works early in startup, open tools > activity manager to see what his happening.

If UI doesn't work, please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.