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windows 7 firefox missing horizontal scroll bar after last update

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

ptaglini
ptaglini
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Windows 7 Pro SP1 32-bit: Firefox browser is missing the horizontal (bottom) scroll bar after the last Firefox update to ver. 59.0.2, 32-bit. The vertical (right-hand side) scrollbar is present. Corrections tried: the refresh utility - no improvement; uninstalling and reinstalling from a fresh download - no improvement. The bottom scrollbar still does not show, causing the inability to view complete web pages.

Windows 7 Pro SP1 32-bit: Firefox browser is missing the horizontal (bottom) scroll bar after the last Firefox update to ver. 59.0.2, 32-bit. The vertical (right-hand side) scrollbar is present. Corrections tried: the refresh utility - no improvement; uninstalling and reinstalling from a fresh download - no improvement. The bottom scrollbar still does not show, causing the inability to view complete web pages.

All Replies (2)

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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ptaglini said

browser is missing the horizontal (bottom) scroll bar

Are you saying the bottom of the browser window is missing? Or just the scrollbar?

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.