a url I use is legit, but when I send it in an email to anyone, it automatically bounces back saying this email is spam... if I remove url from email it sends
How do I tell Thunderbird that this URL is safe... I have added it to security settings but still does not work. The website is safe and trusted and the people that use it have no problem, but if I send the URL address in the body of an email to anyone, it bounces back instantly. When I use Gmail, it goes through without problems
How do I fix it?
Chosen solution
I do not know who, whom ever it is that supplied you with a user name and password for secureserver.net.
Ultimately the domain belongs to godaddy, but I have no idea what reseller you went through or if you went directly through godaddy.
Read this answer in context 👍 0All Replies (8)
When you send it via what service? Thunderbird does not "send mail" it just transmits it to your providers SMTP server. It "sends the mail" Also can you supply the verbatim error message you see. I am sure it is more informative that you have reported. including probably a server name and an error code.
When you send it via what service? Thunderbird does not "send mail" it just transmits it to your providers SMTP server. It "sends the mail" Also can you supply the verbatim error message you see. I am sure it is more informative that you have reported. including probably a server name and an error code.
When I send the email using Mozila Thunderbird platform... here is the message...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
sharmaghp@gmail.com host a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net [198.71.232.0] SMTP error from remote mail server after end of data: 552 5.2.0 EafBfN0dalLMS :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=c8wLOUJl c=1 sm=1 tr=0 p=BkmVZg8EAAAA:8 a=ygwc03XW1hv0iGiodNRsPw==:117 a=QzHhsVb88LM+aSGG0lvSkA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=VUJBJC2UJ8kA:10 a=7HvlbPKjAAAA:8 a=pGLkceISAAAA:8 a=XVMp4sZKqzJD4YggFGEA:9 a=QEXdDO2ut3YA:10 a=Zxw8_IRlJkEA:10 a=-FEs8UIgK8oA:10 a=NWVoK91CQyQA:10 a=GBZKE_NBAAAA:8 a=OoBnmnmpUwGx5ygAs0gA:9 a=5PbjwxUG6Y45dT5w:21 a=_W_S_7VecoQA:10 a=nJe7Mk7ySobkqatsh7YA:9 a=tUan1230ChnX3wd5:18 a=HXjIzolwW10A:10 a=G73Bazk6AfQ2QnKcUyMA:9 a=on23sYnL7f8gml7wGWiM:22 a=s_5lnnziSewS1a-B-J3c:22 a=kZBJ7nflOVY83HLdyZAa:22 :: 100.00
Reporting-MTA: dns; a2plcpnl0087.prod.iad2.secureserver.net
Action: failed Final-Recipient: rfc822;sharmaghp@gmail.com Status: 5.0.0 Remote-MTA: dns; a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net Diagnostic-Code: smtp; 552 5.2.0 EafBfN0dalLMS :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=c8wLOUJl c=1 sm=1 tr=0 p=BkmVZg8EAAAA:8 a=ygwc03XW1hv0iGiodNRsPw==:117 a=QzHhsVb88LM+aSGG0lvSkA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=VUJBJC2UJ8kA:10 a=7HvlbPKjAAAA:8 a=pGLkceISAAAA:8 a=XVMp4sZKqzJD4YggFGEA:9 a=QEXdDO2ut3YA:10 a=Zxw8_IRlJkEA:10 a=-FEs8UIgK8oA:10 a=NWVoK91CQyQA:10 a=GBZKE_NBAAAA:8 a=OoBnmnmpUwGx5ygAs0gA:9 a=5PbjwxUG6Y45dT5w:21 a=_W_S_7VecoQA:10 a=nJe7Mk7ySobkqatsh7YA:9 a=tUan1230ChnX3wd5:18 a=HXjIzolwW10A:10 a=G73Bazk6AfQ2QnKcUyMA:9 a=on23sYnL7f8gml7wGWiM:22 a=s_5lnnziSewS1a-B-J3c:22 a=kZBJ7nflOVY83HLdyZAa:22 :: 100.00
Return-path: <brandon@sparkplug.media> Received: from 65.sub-174-238-138.myvzw.com ([174.238.138.65]:13826 helo=[100.98.218.220]) by a2plcpnl0087.prod.iad2.secureserver.net with esmtpa (Exim 4.89_1) (envelope-from <brandon@sparkplug.media>) id 1fEaf8-002tkg-OC for sharmaghp@gmail.com; Fri, 04 May 2018 06:22:17 -0700 In-Reply-To: <CABiBi6h7t5_b-rtuwRcGOYx+eAKSEgOAUbVKoKOmYpSDgPBTxw@mail.gmail.com> References: <CABiBi6h7t5_b-rtuwRcGOYx+eAKSEgOAUbVKoKOmYpSDgPBTxw@mail.gmail.com> X-Referenced-Uid: 5973 Thread-Topic: Email Regarding " G4B Project Updates " User-Agent: Android X-Is-Generated-Message-Id: true MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----XJDXAWDMB0W7EDHZHEG0XCR42YF15W" Content-Transfer-Encoding: 7bit Subject: Re: Email Regarding " G4B Project Updates " From: Brandon <brandon@sparkplug.media> Date: Fri, 04 May 2018 06:22:08 -0700 To: Gaurav Sharma <sharmaghp@gmail.com> Message-ID: <7aff9c61-3fd6-4e62-86e1-0ac201cd436d@sparkplug.media> X-Exim-DSN-Information: Due to administrative limits only headers are returned
Matt said
When you send it via what service? Thunderbird does not "send mail" it just transmits it to your providers SMTP server. It "sends the mail" Also can you supply the verbatim error message you see. I am sure it is more informative that you have reported. including probably a server name and an error code.
When I send it trough mozila thunderbird service... here is the email...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
sharmaghp@gmail.com host a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net [198.71.232.0] SMTP error from remote mail server after end of data: 552 5.2.0 EafBfN0dalLMS :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=c8wLOUJl c=1 sm=1 tr=0 p=BkmVZg8EAAAA:8 a=ygwc03XW1hv0iGiodNRsPw==:117 a=QzHhsVb88LM+aSGG0lvSkA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=VUJBJC2UJ8kA:10 a=7HvlbPKjAAAA:8 a=pGLkceISAAAA:8 a=XVMp4sZKqzJD4YggFGEA:9 a=QEXdDO2ut3YA:10 a=Zxw8_IRlJkEA:10 a=-FEs8UIgK8oA:10 a=NWVoK91CQyQA:10 a=GBZKE_NBAAAA:8 a=OoBnmnmpUwGx5ygAs0gA:9 a=5PbjwxUG6Y45dT5w:21 a=_W_S_7VecoQA:10 a=nJe7Mk7ySobkqatsh7YA:9 a=tUan1230ChnX3wd5:18 a=HXjIzolwW10A:10 a=G73Bazk6AfQ2QnKcUyMA:9 a=on23sYnL7f8gml7wGWiM:22 a=s_5lnnziSewS1a-B-J3c:22 a=kZBJ7nflOVY83HLdyZAa:22 :: 100.00
Reporting-MTA: dns; a2plcpnl0087.prod.iad2.secureserver.net
Action: failed Final-Recipient: rfc822;sharmaghp@gmail.com Status: 5.0.0 Remote-MTA: dns; a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net Diagnostic-Code: smtp; 552 5.2.0 EafBfN0dalLMS :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=c8wLOUJl c=1 sm=1 tr=0 p=BkmVZg8EAAAA:8 a=ygwc03XW1hv0iGiodNRsPw==:117 a=QzHhsVb88LM+aSGG0lvSkA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=VUJBJC2UJ8kA:10 a=7HvlbPKjAAAA:8 a=pGLkceISAAAA:8 a=XVMp4sZKqzJD4YggFGEA:9 a=QEXdDO2ut3YA:10 a=Zxw8_IRlJkEA:10 a=-FEs8UIgK8oA:10 a=NWVoK91CQyQA:10 a=GBZKE_NBAAAA:8 a=OoBnmnmpUwGx5ygAs0gA:9 a=5PbjwxUG6Y45dT5w:21 a=_W_S_7VecoQA:10 a=nJe7Mk7ySobkqatsh7YA:9 a=tUan1230ChnX3wd5:18 a=HXjIzolwW10A:10 a=G73Bazk6AfQ2QnKcUyMA:9 a=on23sYnL7f8gml7wGWiM:22 a=s_5lnnziSewS1a-B-J3c:22 a=kZBJ7nflOVY83HLdyZAa:22 :: 100.00
Return-path: <brandon@sparkplug.media> Received: from 65.sub-174-238-138.myvzw.com ([174.238.138.65]:13826 helo=[100.98.218.220]) by a2plcpnl0087.prod.iad2.secureserver.net with esmtpa (Exim 4.89_1) (envelope-from <brandon@sparkplug.media>) id 1fEaf8-002tkg-OC for sharmaghp@gmail.com; Fri, 04 May 2018 06:22:17 -0700 In-Reply-To: <CABiBi6h7t5_b-rtuwRcGOYx+eAKSEgOAUbVKoKOmYpSDgPBTxw@mail.gmail.com> References: <CABiBi6h7t5_b-rtuwRcGOYx+eAKSEgOAUbVKoKOmYpSDgPBTxw@mail.gmail.com> X-Referenced-Uid: 5973 Thread-Topic: Email Regarding " G4B Project Updates " User-Agent: Android X-Is-Generated-Message-Id: true MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----XJDXAWDMB0W7EDHZHEG0XCR42YF15W" Content-Transfer-Encoding: 7bit Subject: Re: Email Regarding " G4B Project Updates " From: Brandon <brandon@sparkplug.media> Date: Fri, 04 May 2018 06:22:08 -0700 To: Gaurav Sharma <sharmaghp@gmail.com> Message-ID: <7aff9c61-3fd6-4e62-86e1-0ac201cd436d@sparkplug.media> X-Exim-DSN-Information: Due to administrative limits only headers are returned
That message is from your hosting providers outgoing mail server. I suggest you approach them to explain why the consider your mail spam. Once we know that we can assist you if required in modifying your messages. But based on recent stuff on the board, some providers simple insist that the last line of the sent email not contain a link.
Matt said
That message is from your hosting providers outgoing mail server. I suggest you approach them to explain why the consider your mail spam. Once we know that we can assist you if required in modifying your messages. But based on recent stuff on the board, some providers simple insist that the last line of the sent email not contain a link.
My hosting provider for Spark Plug or the hosting company the URL that Mozila thinks is spam?
Thunderbird does not think it is spam. It handed the message to your provider. A server on the network rejected it. Thunderbird delivered the error message back to you. Contact the person that owns the server that rejected the message.
FYI: Mozilla is no linger involved with Thunderbird. They continue to help with hosting this forum and a few other minor details but that is about all.
Chosen Solution
I do not know who, whom ever it is that supplied you with a user name and password for secureserver.net.
Ultimately the domain belongs to godaddy, but I have no idea what reseller you went through or if you went directly through godaddy.