Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't Firefox work on my Roku Express?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by AngusMac

more options

If I open the Firefox app on my Roku Express it goes to a "Get Set Up" option which, when selected, opens "Get the latest Firefox for Android" and two other options ("Set up devices on same WiFi network" and "Send a video to your Roku") but none of them work. So far, this Roku device has been useless at receiving videos from any of my devices, tablet or smartphone.

If I open the Firefox app on my Roku Express it goes to a "Get Set Up" option which, when selected, opens "Get the latest Firefox for Android" and two other options ("Set up devices on same WiFi network" and "Send a video to your Roku") but none of them work. So far, this Roku device has been useless at receiving videos from any of my devices, tablet or smartphone.

All Replies (2)

more options

I will move the question to mobile support because you posted with a mobile device and Android 6.

Doesn't your device support a more recent Android version (7 or 8)?

more options

I have a Samsung Galaxy Tab SM-T800 using Android 6.0.1 and I've checked for software updates but there seems to be no further update available.