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How do I fix/repair my 'Firefox Profile?'

  • 2 replies
  • 1 has this problem
  • 709 views
  • Last reply by cor-el

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I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message.

What must I do to fix or the problem? Thx, Pete T.

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message. What must I do to fix or the problem? Thx, Pete T.

Chosen solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.

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Chosen Solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.