Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My account synced to wrong info

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

All Replies (3)

more options
more options

Sorry Wrong Information

Modified by FredMcD

more options