Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I update V17.0.9 to V52.8.0 (Help says V17 is up to date)?

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by BruceM1

more options

I needed to move on from Eudora, so I installed Thunderbird V17.0.9 and imported my Eudora mailboxes. However Thunderbird V17 has not updated automatically. When I select Help / About Thunderbird / Check for Updates it reports that "Thunderbird is up to date". I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies and proved unworkable. Please, how can I update to the latest stable version and enable automatic updating from here on?

I needed to move on from Eudora, so I installed Thunderbird V17.0.9 and imported my Eudora mailboxes. However Thunderbird V17 has not updated automatically. When I select Help / About Thunderbird / Check for Updates it reports that "Thunderbird is up to date". I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies and proved unworkable. Please, how can I update to the latest stable version and enable automatic updating from here on?

Chosen solution

I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies

What does this mean? Copies of what? It doesn't hurt to uninstall the old version of Thunderbird before installing the new version.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies

What does this mean? Copies of what? It doesn't hurt to uninstall the old version of Thunderbird before installing the new version.

more options

When I installed V52 over the top of V17, I got (in addition to the usual TB screen) an endless set of tabs across the top of the screen, each with a whirling arrow indicating processor activity - which never stopped.

I'm please to say that your solution worked. I uninstalled V17 and then installed V52 successfully.

Many thanks