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How can I get back my sync stuff ?

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  • 1 has this problem
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  • Last reply by WaveE

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Hello,

I reinstalled my computer and did a sync of my Firefox before that. When I installed again Firefox on the fresh Windows and connected to Firefox Sync, I didn't get back my bookmarks.

Add-ons has been installed but many time after.

How can I get back my bookmarks ? I don't have any other device synced with that.

Hello, I reinstalled my computer and did a sync of my Firefox before that. When I installed again Firefox on the fresh Windows and connected to Firefox Sync, I didn't get back my bookmarks. Add-ons has been installed but many time after. How can I get back my bookmarks ? I don't have any other device synced with that.

Chosen solution

Hi, sorry you can not as It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Chosen Solution

Hi, sorry you can not as It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Ok... Thanks for your quick answer.

I understand now and unfortunately, all is lost.

Thanks for your help

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Ya sorry about that. Support Volunteers do not make the web pages and it should be in triple size not to be used as a backup. It came to a head due to your format when you lost the token that Firefox used then the data went,

Do make backups of bookmarks and email them to your self on a online email site like yahoo or something. Been doing that myself since 1995.

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I switched from Google Chrome to Firefox and in my head, Firefox Sync was the same function has Google Chrome have