Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don’t receive the email to reset my password

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by FredMcD

amontana101
amontana101
more options

When I try to reset my password, no email is received. I’ve checked both my inbox and spam folders each time, and I’ve checked and double checked that my email is entered correctly and I STILL DON’T RECEIVE ANY EMAIL so I can’t log in with my old password and I can’t reset it. PLEASE FIX THIS!

When I try to reset my password, no email is received. I’ve checked both my inbox and spam folders each time, and I’ve checked and double checked that my email is entered correctly and I STILL DON’T RECEIVE ANY EMAIL so I can’t log in with my old password and I can’t reset it. PLEASE FIX THIS!

All Replies (1)

FredMcD
FredMcD
more options

I called an administrator. Please wait

Mozilla is divided into several separate support/service areas. What are you trying to access?