Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Import folders from Gmail

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I deleted my Gmail account on Thunderbird because I was having issues. I added it back to Thunderbird and the emails got imported fine but all my folders are gone. I can see them on Gmail on the browser. Is there a way to bring all these folders back to Thunderbird? Thanks Fran

I deleted my Gmail account on Thunderbird because I was having issues. I added it back to Thunderbird and the emails got imported fine but all my folders are gone. I can see them on Gmail on the browser. Is there a way to bring all these folders back to Thunderbird? Thanks Fran

Chosen solution

Right-click the account in the Folder Pane, Subscribe..., Refresh. Can you now place a check next to the folders?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Right-click the account in the Folder Pane, Subscribe..., Refresh. Can you now place a check next to the folders?

more options

Great. Thanks. It looks like I was looking at a greyed out Gmail folder. The inbox folder with the subfolders were there and closed. Thanks.

more options

There are other tips for managing gmail accounts here:

http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite

Note the last sentence in the IMAP section: "Set tools -> account settings -> server settings -> advanced -> IMAP server directory to [Gmail] to fix problems with how it lists folders in the folder pane."