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Updates stalled at Release 16 and won't up download updates. Should I uninstall and reinstall the latest release?

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  • Last reply by Wayne Mery

gilchrim
gilchrim
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My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

Chosen solution

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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Wayne Mery
Wayne Mery
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Chosen Solution

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile