Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost over two years of emails from my inbox. Why?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

Approx 2 days ago Mozilla deleted ~1800 emails from my in box. These are important emails, which I require back. Before the deletion I noticed Mozilla created some popstate->>.dat.files under trash. I tried clicking on these files but nothing was in them. Any ideas how I can retrieve my deleted emails? Thank you

Approx 2 days ago Mozilla deleted ~1800 emails from my in box. These are important emails, which I require back. Before the deletion I noticed Mozilla created some popstate->>.dat.files under trash. I tried clicking on these files but nothing was in them. Any ideas how I can retrieve my deleted emails? Thank you

All Replies (1)

more options

Restore them from a recent backup you created. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_restoring-a-profile-backup

Accumulating messages in Inbox isn't best practice, as you found out the hard way. For the future, make sure to create backups of your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile