Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Non-responsive add-ons (LastPass and Toggl button)

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by WestEnd

more options

I have 2 add on that don't work: when I try to log in on the Toggl button or when I try to import passwords to LastPass - nothing happens. There isn't an error or anything, just nothing happens. I also contacted the add-ons support but since it's 2 add-ons with the same problem, I think it might be Firefox that is the problem. I'm running Firefox Quantum 61.0.1 (64-bit) and I have already uninstalled and re-installed the 2 extensions and also refreshed Firefox and re-installed again. Nothing worked so far.

I have 2 add on that don't work: when I try to log in on the Toggl button or when I try to import passwords to LastPass - nothing happens. There isn't an error or anything, just nothing happens. I also contacted the add-ons support but since it's 2 add-ons with the same problem, I think it might be Firefox that is the problem. I'm running Firefox Quantum 61.0.1 (64-bit) and I have already uninstalled and re-installed the 2 extensions and also refreshed Firefox and re-installed again. Nothing worked so far.

All Replies (1)

more options

Addon faults have to be addressed by the creators. As for FF did you delete the mozilla folder when you uninstalled FF?