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I want to change my Firefox' account password, but I get "wrong password" on the current one!

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by MSpina

MSpina
MSpina
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Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far.

Thanks.

Marco

Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far. Thanks. Marco

All Replies (2)

Shadow110
Shadow110
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HI, please ignore everything in this Support article except for the very bottom : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Please make a account at Bugzilla as it says, please explain in detail your issue then complete the last part so that a Supervisor will contact you.

Firefox Support does not have access or info about your Sync Account so please follow the above instructions.

Please let us know if this solved your issue or if need further assistance.

MSpina
MSpina Question owner
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Thanks. Did what you suggested, bug opened, waiting for it to be solved.