Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password change does not work

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

more options

I use firefox on Centos 6.10 ... I have tried several times. I get an email. I change my password. I get successful password change message. login fails. Show password to check. It is correct. Try again .. it fails. I have to use a different email account just to post this problem.

The original problem was different. I could not even post the original problem due to the fact that I could not login to my mozilla account with id shinobi59@gmail.com

Original problem: Upgraded to Firefox Quantum. My video no longer works. It worked fine just before I updated to FireFox Quantum version 60.1esr (from Centos Repository) ... I know you are going to blame them and not help but I thought I would ask.

Also if I try to upload or download a file ... firefox crashes and burns.

You should add a feature to roll back to the previous version so that I can go backwards when things break so that I can at least function ... I depend on my browser ... I am taking all kinds of professional education courses and now I am stuck.

Why are you guys breaking firefox??

I use firefox on Centos 6.10 ... I have tried several times. I get an email. I change my password. I get successful password change message. login fails. Show password to check. It is correct. Try again .. it fails. I have to use a different email account just to post this problem. The original problem was different. I could not even post the original problem due to the fact that I could not login to my mozilla account with id shinobi59@gmail.com Original problem: Upgraded to Firefox Quantum. My video no longer works. It worked fine just before I updated to FireFox Quantum version 60.1esr (from Centos Repository) ... I know you are going to blame them and not help but I thought I would ask. Also if I try to upload or download a file ... firefox crashes and burns. You should add a feature to roll back to the previous version so that I can go backwards when things break so that I can at least function ... I depend on my browser ... I am taking all kinds of professional education courses and now I am stuck. Why are you guys breaking firefox??

All Replies (1)

more options

You are trying to change the password for your Firefox Account? You've followed the steps at Change your Mozilla account password