Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An error occurred with the pop3 mail server. Ther mail server responded "blank"..

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

more options

Can someone please help. Thunderbird was working fine. The next moment I cannot receive any incoming mail and a popup displays ... An error occurred with the pop3 mail server. Ther mail server responded "blank".. I did notchange any settings but did check that servers are still correct. I cannot download any incoming mail on any of my emails accounts. (various pop3 servers) Outgoing mail still sends fine.

Can someone please help. Thunderbird was working fine. The next moment I cannot receive any incoming mail and a popup displays ... An error occurred with the pop3 mail server. Ther mail server responded "blank".. I did notchange any settings but did check that servers are still correct. I cannot download any incoming mail on any of my emails accounts. (various pop3 servers) Outgoing mail still sends fine.

All Replies (1)

more options

According to some info : http://kb.mozillazine.org/Connection_errors_-_POP3 Under 'Connecting' section An error occurred with the POP3 mail server. Mail server server name responded: message (Where message might be blank.)

  • You specified the wrong server. The server you specified exists, but it is not a POP3 server.
  • You specified the wrong port number. Ask whomever runs the POP3 server what the correct port number is.
  • The server is down. This is usually temporary. If it persists, contact whoever administers the server.


re :I cannot download any incoming mail on any of my emails accounts. (various pop3 servers)

Please post info:

  • Help > Troubleshooting Information
  • DO NOT select checkbox 'include account names'
  • click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste.
  • you can remove all info on fonts and printer as this is not required. but do not alter anything else.