Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Twitch.tv sound stuttering/glitching sound // black screen after leaving fullscreen.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by nayku

nayku
nayku
more options

Sound issue: Whenever I'm viewing Twitch.tv the stream has an audio glitch that stutters/makes a glitch sound. It's more pertinent in the beginning of the stream, but continues on throughout the playback.

Black screen: Sometimes when leaving full screen mode I get a weird black screen that happens after 1 or so seconds whilst leaving full screen. My entire screen goes a shade of black. This definitely happens on Twitch.tv, but I'm not 100% sure if it happens on YouTube, but when it does, I'll be sure to add it.

I've completely disabled hardware acceleration to see if that fixes it. For the sound it does not. Will give an update to see what happens with the black screen issue.

Windows 10 - V1803 - OS BUILD 17134.165

Rest of info will be in the troubleshooting info.

Sound issue: Whenever I'm viewing Twitch.tv the stream has an audio glitch that stutters/makes a glitch sound. It's more pertinent in the beginning of the stream, but continues on throughout the playback. Black screen: Sometimes when leaving full screen mode I get a weird black screen that happens after 1 or so seconds whilst leaving full screen. My entire screen goes a shade of black. This definitely happens on Twitch.tv, but I'm not 100% sure if it happens on YouTube, but when it does, I'll be sure to add it. I've completely disabled hardware acceleration to see if that fixes it. For the sound it does not. Will give an update to see what happens with the black screen issue. Windows 10 - V1803 - OS BUILD 17134.165 Rest of info will be in the troubleshooting info.

All Replies (2)

Shadow110
Shadow110
more options

Hi, it is possible your Dark Mode Extension is acting up. Also Win10 has options to go Black Screen on some things.

Since sound is HTML5 you have errors in your Video Card Drivers for : adapterDescription: NVIDIA GeForce GTX 1080 driverDate: 7-30-2018 There is also a large amount of Drivers in the Windows Repository :

u'Disabled by pref', u'type': u'user'}], = bad 

u'unavailable' = Bad   disabled = Bad

u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message'

So please download a full set of drivers and then uninstall these that are installed.

Please let us know if this solved your issue or if need further assistance.

nayku
nayku Question owner
more options

Do you think this same issue could be effecting issues I'm having with ALT+TAB? Seems like ever since a recent Windows 10 update, or possibly GPU driver install I've been getting weird hanging issues switching through tabs in FF, and applications in W10.