Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot enter anything in Manually sort folders dialog

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by sfhowes

IvanOsokin
IvanOsokin
more options

Installed Manually Sort Folders 1.1.1 add-on. Selecting the item from the Thunderbird Tools menu opens a dialog for doing the sorting. However, there are no account choices in the top field drop-down menu. No folders in the folder list. Can't type a name in the list.

Installed Manually Sort Folders 1.1.1 add-on. Selecting the item from the Thunderbird Tools menu opens a dialog for doing the sorting. However, there are no account choices in the top field drop-down menu. No folders in the folder list. Can't type a name in the list.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you use the support link on the add-on page.

They include a support site here https://support.mozilla.org/en-US/questions/1230428#answer-1146367 as well as a support email address.

IvanOsokin
IvanOsokin Question owner
more options

Thank you but there is nothing in the link about the specific problem I mentioned re the Manually Sort Folders add on.

sfhowes
sfhowes
  • Top 10 Contributor
more options

This add-on does not work in TB 60:

https://github.com/protz/Manually-Sort-Folders/issues/67

but if you install TB 52, then install MSF and sort the accounts, the changes are retained (but can't be modified) if you install TB 60.

An alternative method is given here.