Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need to TOTALLY REMOVE Firefox but "uninstall" leaves add-ons, bookmarks...

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

jagman55
jagman55
more options

If I remember right, when we used to uninstall Firefox it would ask if we wanted TOTALLY REMOVE EVERYTHING But in a Win 10 OS, It does not. I need to totally wipe Firefox as it is very slow compared to others browsers I tested for the slow down. This is unusual for Firefox to be so unresponsive. So want to TOTALLY REMOVE and start over with TOTALLY REFRESH OF EVERYTHING. But when I use Win 10 UNINSALL, RELOAD FF, My add-ons are still here, bookmarks.... How do I WIPE FF OFF.

If I remember right, when we used to uninstall Firefox it would ask if we wanted TOTALLY REMOVE EVERYTHING But in a Win 10 OS, It does not. I need to totally wipe Firefox as it is very slow compared to others browsers I tested for the slow down. This is unusual for Firefox to be so unresponsive. So want to TOTALLY REMOVE and start over with TOTALLY REFRESH OF EVERYTHING. But when I use Win 10 UNINSALL, RELOAD FF, My add-ons are still here, bookmarks.... How do I WIPE FF OFF.

All Replies (3)

Shadow110
Shadow110
more options

Hi, could just do a Refresh instead. Hope backed up your Bookmarks :

Delete any thing here after uninstalling : C:\Program Files\Mozilla Firefox\ C:\Program Files (x86)\Mozilla Firefox\ C:\Program Files\Mozilla Firefox\defaults\pref\ C:\Program Files (x86)\Mozilla Firefox\defaults\pref\ or can rip it out with this : https://www.revouninstaller.com/revo_uninstaller_free_download.html

Reinstall Firefox from a Full Version Installer :

James
James
  • Moderator
  • Top 10 Contributor
more options

jagman55 said

But when I use Win 10 UNINSALL, RELOAD FF, My add-ons are still here, bookmarks.... How do I WIPE FF OFF.

The Settings for Firefox (or Fx for abbreviation) which can include Extensions, Bookmarks, Passwords and such are not in your Firefox program folder (whether on Windows, Mac, or Linux) but are in a separate place where Profiles are.

Make sure you can view Hidden folders/files to find the Profile(s) you were using with Firefox.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data http://kb.mozillazine.org/Profile_folder_-_Firefox

Modified by James

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox uses two locations for the Firefox profile folder, so you need to check both these locations.

Location used for the main profile that keeps your personal data in "AppData\Roaming" (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location used for the disk cache and other temporary files in "AppData\Local" (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\