Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon products not loading

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Libricola

more options

I am having trouble with the amazon website. I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com . I tried to see if it would work without any extensions or in safe mode, but no luck. If I click on a product from a link it will work, but for reason it wont work in any other way.

I am having trouble with the amazon website. I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com . I tried to see if it would work without any extensions or in safe mode, but no luck. If I click on a product from a link it will work, but for reason it wont work in any other way.

Modified by Libricola

Chosen solution

Libricola said

I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com

Is this through the site or through Firefox's own search feature?

For example, you go to https://www.amazon.com/ and search for something in the search bar there. Do you get zero results, or the search doesn't even seem to be running?

Or you enter your search into Firefox's address bar or search bar, then click the Amazon icon on the list to send the search there. Does that work?

Read this answer in context 👍 0

All Replies (3)

more options

Link?

more options

Chosen Solution

Libricola said

I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com

Is this through the site or through Firefox's own search feature?

For example, you go to https://www.amazon.com/ and search for something in the search bar there. Do you get zero results, or the search doesn't even seem to be running?

Or you enter your search into Firefox's address bar or search bar, then click the Amazon icon on the list to send the search there. Does that work?

more options

It was through the amazon website, but its thankfully working. It ended up being a problem on their' side rather than the browser. Thanks for the help though