We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not install Keeps saying Cannot find output file

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

I have tried on several attempts to re-install Firefox It will not install. Keeps saying that it cannot find the Output file . This happens before it gets to the end of an attempted install, then just cuts out. I have always used Firefox up to now It has all my contacts in the favorites . I now have lost them all until I can re-install the updated version of Firefox. I uninstalled the other version first expecting to be able to install the latest version.

I have tried on several attempts to re-install Firefox It will not install. Keeps saying that it cannot find the Output file . This happens before it gets to the end of an attempted install, then just cuts out. I have always used Firefox up to now It has all my contacts in the favorites . I now have lost them all until I can re-install the updated version of Firefox. I uninstalled the other version first expecting to be able to install the latest version.

Chosen solution

Did you download the full installer from; Download Firefox For All languages And Systems {web link}

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Did you download the full installer from; Download Firefox For All languages And Systems {web link}

more options

Thank you. It worked. David Benton.

more options

Glad to help. Safe Surfing.