Bitdefender Wallet is no longer supported for what ever reason I do not know. It has been taken off the Add-ons page and it seems the program is more less in the full version. Possibly it was breaking the rules for inclusion to Firefox. Back up: *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Uninstall Firefox : Reinstall Firefox : https://ftp.mozilla.org/pub/firefox/releases/60.0.1/win64/en-US/ Export your Wallet info, copy/paste or take screenshots. Uninstall Firefox : Reinstall : https://www.mozilla.org/firefox/all/ Find another wallet like https://addons.mozilla.org/firefox/addon/norton-identity-safe/ Find out what is going on if you have a paid version : https://www.google.com/search?q=Bitdefender+Wallet&ie=utf-8&oe=utf-8&client=firefox-b

uninstalled.

I'm not actually sure what PK is talking about, but you should definitely contact bitdefender for the reasons their add-on doesn't work anymore.