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Firefox 62.0 constantly crashing

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by mkor

mkor
mkor
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I'm using FireFox 62.0 on Windows 7 SP1 and I have been getting fairly regular crashes-- sometimes in fits that never end and other times I won't get one for a day or two. It's crashed on everything from opening up Gmail to looking at Reddit. Any ideas as to what is ailing this install?

Here are the crash logs:

Report ID Date Submitted bp-ec735cb1-8683-4b04-9621-ab8d80180919 9/18/2018 8:02 PM bp-67c9a98a-167b-47fb-9c92-d560a0180919 9/18/2018 8:02 PM bp-890f7740-1ba4-4d40-83f7-946270180919 9/18/2018 7:59 PM bp-52fb0ab2-7503-4676-a36d-26d570180919 9/18/2018 7:58 PM

I'm using FireFox 62.0 on Windows 7 SP1 and I have been getting fairly regular crashes-- sometimes in fits that never end and other times I won't get one for a day or two. It's crashed on everything from opening up Gmail to looking at Reddit. Any ideas as to what is ailing this install? Here are the crash logs: Report ID Date Submitted bp-ec735cb1-8683-4b04-9621-ab8d80180919 9/18/2018 8:02 PM bp-67c9a98a-167b-47fb-9c92-d560a0180919 9/18/2018 8:02 PM bp-890f7740-1ba4-4d40-83f7-946270180919 9/18/2018 7:59 PM bp-52fb0ab2-7503-4676-a36d-26d570180919 9/18/2018 7:58 PM

All Replies (2)

Shadow110
Shadow110
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Hi, makes it real confusing your crashing because of : style::gecko_bindings::structs::root::mozilla::GeckoDisplay::animation_name_at

There are 3 listings dated from March this year. All code, no answers.

Please test : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

mkor
mkor Question owner
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I have been testing in Safe Mode and I didn't have any immediate issues. I next went to disabling hardware acceleration and restarting Firefox and still have not any issues. I will report back after another day of testing.