Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't edit existing Message filters, have no possibility to create the new filter and broken message search feature

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by o_v_a

more options

Win32x Thunderbird 52.9.1 (Russian)

1) The new filter window has empty lists of filter options. 2) Search messages window has emty search options lists for select too.

Win32x Thunderbird 52.9.1 (Russian) 1) The new filter window has empty lists of filter options. 2) Search messages window has emty search options lists for select too.

All Replies (3)

more options

While it might be an issue with the localization, lets start with the common issues.

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

Done! All the same. No data in filter comboboxes to select. And nothing to do with empty filter rules while the new filter creation.

more options

Cannot attach screenshots... Here hey are https://yadi.sk/i/Pq9AZ1Z10Cy1Hg https://yadi.sk/i/Pq9AZ1Z10Cy1Hg