We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are background colors and text colors (other than B&W or colors in linked text) showing up? I've been having this problem for a couple months. Tnx

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by Narnia21

more options

The background colors in enewsletters aren't showing up. All backgrounds are just white.

Also, none of the different colors in text are showing up in emails. The only colors other than black that are showing up are in linked text.

I also can't change the color of text when I'm creating an email. No matter what color I choose, the text stays black.

This problem started a couple of months ago.

Thanks for your help.

The background colors in enewsletters aren't showing up. All backgrounds are just white. Also, none of the different colors in text are showing up in emails. The only colors other than black that are showing up are in linked text. I also can't change the color of text when I'm creating an email. No matter what color I choose, the text stays black. This problem started a couple of months ago. Thanks for your help.

Chosen solution

Please try the following. Close any 'Write' windows.

  • 'Menu icon' > 'Options' > 'Options' > 'Display' > 'Formatting' tab
  • click on 'Colours' button

Uncheck 'Use System colours' Section: Override the colours specified by the content with my selections above: Select the following from the drop down selection:

  • 'Only with High Contrast themes'
  • click on OK
  • Click on OK

see image below as guide.

Click on 'Write' retry the text using the font colours etc. Report back on results.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Please try the following. Close any 'Write' windows.

  • 'Menu icon' > 'Options' > 'Options' > 'Display' > 'Formatting' tab
  • click on 'Colours' button

Uncheck 'Use System colours' Section: Override the colours specified by the content with my selections above: Select the following from the drop down selection:

  • 'Only with High Contrast themes'
  • click on OK
  • Click on OK

see image below as guide.

Click on 'Write' retry the text using the font colours etc. Report back on results.

more options

That fixed it!

One note: "Use system colors" was already unchecked. I did select the high-contrast only choice and that fixed it.

Thank you