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Starting last night some of the information in my eBay listing does not appear.

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  • Last reply by kalsmith

kalsmith
kalsmith
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I went to list some items on eBay last night and part of the item description is not visible although if I go on Google Chrome all of the information is there. This only happened last night - never before. Some previous listings have the same problem but most do not. I worked with eBay and it appears to be a problem related with the Firefox browser.

I went to list some items on eBay last night and part of the item description is not visible although if I go on Google Chrome all of the information is there. This only happened last night - never before. Some previous listings have the same problem but most do not. I worked with eBay and it appears to be a problem related with the Firefox browser.

Chosen solution

kalsmith said

They are beyond my computer knowledge. Maybe I will go back to Chrome.

Well, before you go, could you try this:

In your listing, if you go to edit the Description, there's a link/button on the right side to show the HTML editor. This should let you see and remove the font tags from the start and end of your description. I'm attaching a screenshot for reference.

Does that work?

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kalsmith
kalsmith Question owner
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OK, even an old computer geezer like me can delete. Thanks, an easy fix. Thanks you for your time and effort!

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