Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can’t retrieve gmail with Thunderbird gmail server does not recognize my user is or password. Tried using “pop” and “imap” neither work also have cookies enable

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by WestEnd

more options

Have googled this problem tried several tips none seem to work. All started when I changed google email password. Other email clients work on Thunderbird.

Have googled this problem tried several tips none seem to work. All started when I changed google email password. Other email clients work on Thunderbird.

All Replies (1)

more options

Sounds like your security software blocking something. Otherwise you need to contact gmail support to ask them about the problem as well.