Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have lost all my data on facebook on firefox browser

more options

all friends, games, etc were lost with firefox update--how do i recover them? thanks

all friends, games, etc were lost with firefox update--how do i recover them? thanks

All Replies (1)

more options

Sorry to hear that you are having issues. Unfortunately, Firefox has no control over your Facebook account, so this isn't something that would have been caused by a Firefox update.

Firefox basically just loads the content that Facebook tells it to, so if your friends and games and other Facebook settings were removed, that's an issue on Facebook's end.

I'd recommend getting in touch with the Facebook help community for more assistance.