Hi! Firefox doesn't have any control over your email. If you are trying to access your email address, you need to contact the company that runs that email address for more information. If you are trying to access your Firefox account with your email address, you need to provide the password associated with your account. If you cannot provide the correct password, you can reset it, but you will lose any data that was previously saved on the Firefox Sync server. This is a security measure and no one on this forum will be able to help you bypass that feature. As for your bookmarks, if you still have access to your old computer, you can move them to a different computer using the steps found in the [[Restore bookmarks from backup or move them to another computer]] document. If you no longer have access to your old computer, your only option would be to login to your Firefox Account (if you have one) and hope that you had synced them there. However, it's important to note that the Firefox Sync service is not intended as a data backup service, so it may not work properly for that purpose.