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Suddenly all my archive maps are gone, only Inbox and Wastebasket are left, where is the rest?

  • 2 replies
  • 1 has this problem
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  • Last reply by WimC

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The maps Sent and Concepts are also gone. For another account on the same laptop, all maps are OK. Restart of the computer had no effect.

The maps Sent and Concepts are also gone. For another account on the same laptop, all maps are OK. Restart of the computer had no effect.

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sounds like your not actually getting to connect to an IMAP server the account is on. This sort of thing regularly occurs after an update and you have a software firewall from an anti virus vendor.

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How should I solve the problem. I am not an expert.