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Sync dosen't work.

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Paul

aliahmadi35001
aliahmadi35001
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i have lost sync data. my account connected but sync data dont sync. why?

i have lost sync data. my account connected but sync data dont sync. why?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Do you still have you data on the second device that you have connected to Sync?

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.