Videos on certain sites load green with sound
I seem to be having issues playing videos on FB, and Hulu and a few other sites. Netflix and youtube seem to be working fine. The video loads with the green screen showed below with the sound playing but no images shown. These other sites work on Safari. I have tried removing the hardware acceleration and it has not solved the issue. I have tried using Firefox in safe mode and with the plugins disabled. None of these solutions have worked. I even refreshed Firefox to its default settings, to no avail. Has anyone else tried or found something that does work?
Modified by danielsan621
Chosen solution
cor-el said
If this is about the Firefox 67 beta version then you need to wait a few days (Tuesday) for the next beta. The current beta doesn't have this fix (beta gets an update twice a week).
McCoy said
Maybe consider cor-el's suggestion in the thread I linked to ?Read this answer in context 👍 1
All Replies (9)
Hello danielsan621,
Would you please take a look at this bug report :
Hello McCoy,
I had tried that bug report first but none of them fixed the issue. I am not running the beta version, but still tried the configuration walk through but those files did not exist.
Would you please go over this thread :
https://support.mozilla.org/en-US/questions/1257404
(ignore my post about the preference on the "about:config" page, which applies to Windows users only)
Also see : https://www.stellarinfo.com/blog/how-to-fix-green-screen-problem-while-viewing-videos/
Tried those threads and also no luck, even unistalled shockwave player, even though I only had one version in case, and it still plays green. Oddly it is not every site. Thanks for your added help so far, do you have any other suggestions I could try?
danielsan621 said
Thanks for your added help so far, do you have any other suggestions I could try?
Maybe consider cor-el's suggestion in the thread I linked to ?
Thank you! I will try the Beta and let you know
I have tried the suggestions from Cor-el in the thread and it did not work jaja. I will keep searching or if you have any other ideas I would appreciate it!
If this is about the Firefox 67 beta version then you need to wait a few days (Tuesday) for the next beta. The current beta doesn't have this fix (beta gets an update twice a week).