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thunderbird damaged

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

didibro
didibro
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Hello, I downloaded Thunderbird yesterday however I cannot load it onto my Mac as it comes up with a message saying it is damaged? I tried downloading it a several times but the same message appears. I downloaded from Safari & Chrome. Mac operating system is masOC Mojave 10.14.3.

Are you able to assist please?

Transaction ID: 31H65536N2635950V (for my donation)

Thank you.

Hello, I downloaded Thunderbird yesterday however I cannot load it onto my Mac as it comes up with a message saying it is damaged? I tried downloading it a several times but the same message appears. I downloaded from Safari & Chrome. Mac operating system is masOC Mojave 10.14.3. Are you able to assist please? Transaction ID: 31H65536N2635950V (for my donation) Thank you.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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First, you should download the installer from the TB site, as the installer is 'signed'. Second, if you still get the damaged disk error, see this reference.

didibro
didibro Question owner
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Have downloaded it several times for the TB website & does not work. Have tried it on another Mac with no joy. The reference regarding disabling through the terminal window did not work either.

sfhowes
sfhowes
  • Top 10 Contributor
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Look through this discussion as well as the comments. There is no single remedy that applies to all cases.

http://osxdaily.com/2019/02/13/fix-app-damaged-cant-be-opened-trash-error-mac/