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Sometimes when I try to print a shipping label on the eBay site, hundreds of windows open and the browser becomes useless. Help!

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  • Last reply by cor-el

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I've never seen a browser do this before. It looks like it is opening a new tab, then another and another at a high rate of speed. It just keeps going until I shut the app down. This only happens when I am trying to print a label at the eBay site.

Any help is greatly appreciated.

Dan

I've never seen a browser do this before. It looks like it is opening a new tab, then another and another at a high rate of speed. It just keeps going until I shut the app down. This only happens when I am trying to print a label at the eBay site. Any help is greatly appreciated. Dan

Chosen solution

Hi Dan, this is most likely a problem with your Firefox's PDF setting. Instead of being set to something like "Preview in Firefox" or "Open in Adobe Acrobat" it might be set to "Open in firefox.exe" which leads to Firefox chasing its own tail.

This article has more info on this problem: Firefox repeatedly opens empty tabs or windows after you click on a link

To update your PDF setting, see this article: View PDF files using Firefox’s built-in viewer

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Chosen Solution

Hi Dan, this is most likely a problem with your Firefox's PDF setting. Instead of being set to something like "Preview in Firefox" or "Open in Adobe Acrobat" it might be set to "Open in firefox.exe" which leads to Firefox chasing its own tail.

This article has more info on this problem: Firefox repeatedly opens empty tabs or windows after you click on a link

To update your PDF setting, see this article: View PDF files using Firefox’s built-in viewer

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Note that you should never select Firefox as the application to handle a file in the 'open with' download dialog. If you do this and also check the box to do this automatically then you will get endless tabs opening like explained in the above mentioned article (*).