Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

disabling two-factor authentication

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Lewisberg
Lewisberg
more options

Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I don't think that is currently possible to bypass or disable 2FA when you do not have access to an authenticator app or have recovery keys.

Modified by cor-el