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gmail stopped recognizing my computer on one of my 4 accounts

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  • Last reply by Matt

Stansz
Stansz
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Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

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Matt
Matt
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This is entirely a google/gmail issue. I suggest you log into your account at google and update your phone number. but if you are unable to do that. I suggest you contact google directly. No one here will be able to help you.