Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox forget my login info every time I restart my computer ?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Windows 8.1 AND Windows 10. Firefox used to remember my login info on ALL my websites but, for over a year I've had to re-enter every time & all the helpers' suggestions are inaffective

'''Windows 8.1 AND Windows 10. Firefox used to remember my login info on ALL my websites but, for over a year I've had to re-enter every time & all the helpers' suggestions are inaffective'''

All Replies (3)

more options

Hi Sirhandsome, were you using Firefox's built-in Password Manager, or were you using an add-on such as LastPass?

Info on the built-in feature: Password Manager - Remember, delete and edit logins and passwords in Firefox

more options

@jscher2000, This the first I've even heard of "LastPass" so, I was probably on Firefox's built-in especially, as I am less technologically savvy than most folks (remember, I'm still using a home (desktop) computer. I see the link you provided and will try it & report back. Thanks

more options

Ae you talking about the Password Manager losing your data, or being logged out of websites?

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.