Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I open Firefox, I can only open certain websites

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by adele31

adele31
adele31
more options

I share an iMac with my husband and we each have our own profiles on it. His Firefox works perfectly but mine does not. When I start browsing, I can only open certain sites. For example, I can open Yahoo but if I try to click on any of the stories, I just get a blank screen. As I continue to use it, I find I can open fewer and fewer sites until I cannot open any. I then have to quit Firefox and restart it

I share an iMac with my husband and we each have our own profiles on it. His Firefox works perfectly but mine does not. When I start browsing, I can only open certain sites. For example, I can open Yahoo but if I try to click on any of the stories, I just get a blank screen. As I continue to use it, I find I can open fewer and fewer sites until I cannot open any. I then have to quit Firefox and restart it

Chosen solution

The problem was still there. According to the instructions, I went on and refreshed. That seems to have worked but this problem can reappear quite quickly. I will report back in a couple of days. Thank you for your help.

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

adele31
adele31 Question owner
more options

Chosen Solution

The problem was still there. According to the instructions, I went on and refreshed. That seems to have worked but this problem can reappear quite quickly. I will report back in a couple of days. Thank you for your help.