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Mail goes to spam that shouldn't

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Paul

wondermuse
wondermuse
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Don't know how to get mail I do not want in spam to go to my inbox. I think most are listed in contacts, but that doesn't seem to help. Actually, I just checked and I can't even find contacts, but I'm sure I have added addresses to contacts from a right click menu or something; just not lately. The problem is really quite annoying. Can't find a right click menu either. Very frustrating.

Don't know how to get mail I do not want in spam to go to my inbox. I think most are listed in contacts, but that doesn't seem to help. Actually, I just checked and I can't even find contacts, but I'm sure I have added addresses to contacts from a right click menu or something; just not lately. The problem is really quite annoying. Can't find a right click menu either. Very frustrating.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

This does not sound like an issue with Firefox for Android, but I will do my best to help.

I recomend that you open your email account and look in the settings option (it is different places for different email providers). Open the "Spam" or "Junk Mail" folder and find one of the emails that is going to the wrong place. Typically there should be an option to set this email as not junk email.

It may take a couple of weeks, but very soon the email serive provider that you use will make sure that these emails are going to the right place.