Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot delete cookies and websites claim cookies are not enabled, though they are.

  • 3 replies
  • 2 have this problem
  • 14 views
  • Last reply by wpeace

more options

I have tried deleting and reinstalling the app a few times, which solves the problem for a few weeks. Then, websites start complaining about cookies not being enabled again. The cookies become unable to be deleted as well. It's starting to get annoying having to reinstall the app every week or so.

I have tried deleting and reinstalling the app a few times, which solves the problem for a few weeks. Then, websites start complaining about cookies not being enabled again. The cookies become unable to be deleted as well. It's starting to get annoying having to reinstall the app every week or so.

Modified by oksanenkaroliina

All Replies (3)

more options

hi, I share the link that will help you activate and deactivate cookies


https://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android

more options

This started after the latest update, 18th of june

Modified by oksanenkaroliina

more options

hellosct1 said

hi, I share the link that will help you activate and deactivate cookies https://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android

OP said cookies are enabled.

[Abusive language removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Modified by Chris Ilias