Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TLS handshake for MOTO E5 Play phone and hotspot

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by hellosct1

drc0304
drc0304
more options

I placed my MOTO E5 Play phone in hotspot mode.

I went to my laptop and can see the hotspot and can connect to it.

However, I have tried using Firefox V68.0, Edge, and Internet Explorer and get nowhere.

I get stuck on the "Performing TLS handshake"

Not sure what to do next.

I placed my MOTO E5 Play phone in hotspot mode. I went to my laptop and can see the hotspot and can connect to it. However, I have tried using Firefox V68.0, Edge, and Internet Explorer and get nowhere. I get stuck on the "Performing TLS handshake" Not sure what to do next.

Chosen solution

Hi friend, this could be due to security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. Or may be you need to configure your data mobile and hot spot setting in your phone . I don't think it is a firefox problem as it is on all browsers you have.

Read this answer in context 👍 0

All Replies (2)

Yamama_sh
Yamama_sh
more options

Chosen Solution

Hi friend, this could be due to security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. Or may be you need to configure your data mobile and hot spot setting in your phone . I don't think it is a firefox problem as it is on all browsers you have.

hellosct1
hellosct1
more options

Hi,

it is a network problem it's only on your phone and you activate the hostpost it must be visible for your computer to see it

best regard