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Can't send emails since Monday, Sep. 23 (60.9.0)

  • 5 replies
  • 2 have this problem
  • 7 views
  • Last reply by bjg923

ppuusa1
ppuusa1
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I still receive messages. Sending I get: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.cogeco.ca timed out. Try again.

I still receive messages. Sending I get: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.cogeco.ca timed out. Try again.

Modified by Wayne Mery

Chosen solution

https://settings.email/cogeco-ca-email-settings/

Compare that with your settings and fix what's wrong.

Read this answer in context 👍 1

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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Check with your email provider about the required server settings, and then post those settings here.

ppuusa1
ppuusa1 Question owner
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I did. They are posted: smtp.cogeco.ca

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://settings.email/cogeco-ca-email-settings/

Compare that with your settings and fix what's wrong.

ppuusa1
ppuusa1 Question owner
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Thank you, Chris! All's good now. However what would've changed last Monday that changed my settings? I don't recall an update from Thunderbird.

bjg923
bjg923
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I keep getting retry user name and password. or set new password. or cancel. bjg923@msn.com I can't send Word attatchments in emails without getting this message.